Leeds Lifts offers a thorough maintenance contract to help keep your lift working.
Regular maintenance of your lift helps keep your lift working and prevents unexpected breakdowns.
Our maintenance package is tailored to you. You only pay for the number of visits you need, which is calculated depending on your usage. This could be from 1 visit a year to 1 every month. Our quotation and contract documentation lists all the details, so you know exactly what you are entitled to receive.
(Without Auto Dialler)
(With Auto Dialler)
|Maintenance including access to Leeds Lifts 24-hour emergency helpline and 24-hour callout||Y||Y|
|On-site documentation including log card and lift contact labels in the lift car and motor room||Y||Y|
|Health & Safety Risk Assessment Site Audit||Y||Y|
|Voice link when fitted with remote monitoring||Y||Y|
|Response time to entrapment call on-site target time 1 hour||Y||Y|
|Response time to call out on-site target time 4 hours||Y||Y|
|Auto Dialler Monitoring||Y|
Leeds Lifts shall send a competent lift engineer to examine and inspect the lift on a regular basis (agreed above). We will make running adjustments, clean, lubricate and maintain the whole of the lift, its equipment and their controls to a satisfactory operational condition over the period of the contract. As part of the contract we also provide;
• Detailed report sheet
• Motor room log card
• Cleaning cloths
• Gear, machine oil and grease for general service
• Pit cleaning (under normal conditions)
• Rope examinations
Travel time and standard service time onsite for the regular services are also included.
Advice and recommendations shall be made if our engineers notice anything that could potentially; be dangerous, affect the running or the lift, not comply with current lift regulations.
You will also have access to our 24/7 call out number should you wish for an engineer to attend in case of a breakdown, charges for this service is listed below.
What is not included?
Under the Lift Maintenance Package your quotation will specify the number of visits per year. This means we will come and service your specified lifts at regular intervals.
If your lift fails at any point throughout the year, you have access to our 24HR helpline however any call outs, repairs, or parts will be quoted and charged additionally.
Auto Dialler Monitoring
If you have an Auto Dialler installed in your lift, you may need someone to answer any emergency calls or to test this on a regular basis. Choose our maintenance package with Auto Dialler monitoring included.
Our call-out charges
In addition to the above Maintenance Contract, we operate a 24-hour 365-day callout facility, charges should this be required are below.
|We operate a 24 hour 365 day callout facility.||Cost per hour|
|Monday-Friday 8.30am until 4.30pm||£55.00|
|Monday-Friday 4.30pm until Midnight||£75.00|
|All other times including Sundays and Bank Holidays||£95.00|
N.B Hourly rates are charged for travel and time on site and if required, parts are charged separately.
Why Leeds Lifts?
However large or small your requirements, here at Leeds Lifts, we can offer you a service package to suit you and your budget. Whether you opt for just 2 or 12 visits per year, our qualified engineers will maintain your lift to the highest of standards.
We know our lifts!
We pride ourselves on our ability to provide quick and efficient service in the event of a breakdown, generally within 2 hours.
With 30 years in the industry and a network of suppliers across the UK and Europe, Leeds Lifts can source that elusive broken part and make that repair fast. Our qualified engineers can undertake all types of repair from replacing minor electrical components to re-ropes and major mechanical over hauls.
Cutting edge technology
We use cutting edge Advance Maintenance Software to not only track engineers and assign jobs to the nearest available one, but also ensure quick response and clear reporting. We offer auto-dial monitoring including full compliance with BS EN 81-28 Remote Alarms with the use of a Memcom unit.
We also have qualified technician’s whom carry the latest laptop based diagnostic software to allow access to all major manufactures control panel, fault logging systems.
In-house, qualified engineers
We employ our own engineers with some serving our customers for 15 years. All our engineers are qualified to at least NVQ level 3 and we also carryout in-house training to keep up with industry standard and technology.
Clear and transparent pricing
Some competitors offer cheap basic maintenance contracts which then have hidden charges or extra work to be billed. We do not believe in charging customers for something they don’t require or hiding costs. We believe in long term relationships with honest and transparent pricing.
Any repairs we spot we will inform you about, however these are only necessary repairs and you have the option to purchase these wherever you like.
Flexible terms and tailored amounts of visits
The maintenance contract can be for any agreed term, usually 1 year but can span multiple years. We can also include several sites and lifts at those sites and an overall contract to manage different companies if a management company is involved.
We don’t charge for a standard number of visits per year if it is not required. Our pricing is worked out based on type of lift, how many lifts you have an also how much it is used. This tailors the amount of visits to you and also ensures you are not paying for something you don’t require.